Trusted by customer-facing teams

Voice AI that talks to your customers

Nu-Vox deploys intelligent voice agents for inbound support, outbound sales, and real-time call intelligence — so your team focuses on relationships, not calls.

5M+

Calls handled

97.3%

Transcription accuracy

42

Languages supported

<500ms

Avg. answer latency

Three voice agents, one platform

Purpose-built agents for every stage of the customer call lifecycle.

Inbound Support Agent

Answer calls instantly, resolve common requests in natural voice, and escalate complex issues with full context — zero hold time.

Outbound Sales Dialer

Make warm, personalized outbound calls at scale, qualify leads, and book meetings directly into your calendar.

Call Intelligence

Transcribe every call in real time, generate structured summaries, and surface coaching insights across your entire call center.

Live in hours, not weeks

A frictionless setup with the controls your team needs from day one.

1

Connect your phone system

Integrate with Twilio, Five9, Genesys, or your existing PBX in minutes using pre-built connectors.

2

Configure your voice agents

Set conversation flows, escalation triggers, voice personas, and CRM sync rules — no engineering required.

3

Deploy and monitor

Agents handle calls 24/7, escalating to your team when needed, and improving with every conversation.

Built for every call type

From high-volume inbound queues to targeted outbound campaigns, Nu-Vox handles the full call lifecycle.

Inbound support deflection
Appointment scheduling & reminders
Lead qualification calls
Payment reminder outbound calls
Post-call summaries & action items
Multi-language customer support

Enterprise security for every call

Your call data is protected with the same controls used by regulated industries.

SOC 2 Type II aligned controls and annual audits
TLS 1.2+ in transit and AES-256 at rest encryption
HIPAA-aligned call recording and retention controls
PII redaction from transcripts and call logs
Configurable call data retention policies
Regional processing options for compliance requirements

Frequently asked questions

Everything you need to know before getting started.

How does Nu-Vox connect to our phone system?

Nu-Vox integrates with Twilio, Five9, Genesys, Vonage, and most SIP-based systems. We also support direct number provisioning if you don't have an existing telephony setup.

Can we customize the voice and personality of the agent?

Yes. Choose from dozens of voices or provide your own brand voice sample. You control tone, pace, language, and conversation flow — no coding required.

What happens when the voice agent can't resolve a call?

The agent escalates to a live agent with a real-time call summary, full transcript, and suggested next steps — so your team picks up mid-conversation without the caller having to repeat themselves.

How accurate is the transcription?

Nu-Vox achieves 97.3% word accuracy across supported languages. Accuracy improves further with domain-specific vocabulary tuning available on Professional and Business plans.

Is call data stored and for how long?

Call recordings and transcripts are retained for 30 days by default. You can extend or shorten retention, enable automatic deletion, and configure PII redaction per your compliance requirements.

How do I get started?

Sign up, choose a plan, and connect your phone number or existing system. Most teams take their first AI call within the same day. Enterprise teams get a dedicated onboarding engineer.

Contact our team

Talk with sales, get support, or request a custom deployment proposal.

Sales

sales@nu-vox.com

Enterprise plans, volume pricing, and procurement.

Support

support@nu-vox.com

Agent configuration, billing questions, and incident reports.

Phone

+1 (415) 555-0247

Mon–Fri, 9am–6pm PT

Remote team

Global, remote-first

Support across all time zones

Ready to put AI voices to work?

Start with a plan today or talk to sales about a custom voice deployment.